Last updated: September 2026
These Terms & Conditions govern your use of the Golden Gains website and the sale of gold and silver items to Golden Gains ("we", "us", "our"), operating from 47 Main Street, Witfield, Boksburg, Gauteng. By using our website or selling an item to us, you agree to these terms.
Golden Gains buys gold and silver only — we do not currently purchase diamonds, platinum, palladium, or watches. Valuations are conducted in person at our premises, where your item is weighed and tested in front of you. Our online valuation calculator provides an estimate only; the final price is confirmed once your item has been physically assessed in-store.
Our payout rates are linked to the daily market ("spot") price of gold and silver, adjusted by our buying margin. The final price offered may differ from any online estimate due to market price movements between when you check the estimate and when you visit us, or due to the actual purity/condition of your item once tested.
Receiving a valuation or estimate does not obligate you to sell your item to us. The decision to accept or decline any offer is entirely yours.
To sell an item to us, you must:
We reserve the right to decline to purchase any item at our sole discretion, including where ownership cannot be reasonably verified, or where we believe the transaction may not comply with applicable law.
By selling an item to us, you confirm that you are the lawful owner of the item (or are authorised to sell it on the owner's behalf), and that it is not stolen, encumbered, or otherwise unlawfully obtained. You agree to indemnify Golden Gains against any claim, loss, or cost arising from a breach of this warranty.
Payment is made immediately upon your acceptance of our offer, by cash or EFT. Once payment has been made and the item handed over, the sale is final and the item becomes the property of Golden Gains.
As required under the Second-Hand Goods Act 6 of 2009, we record prescribed details of the seller and the item purchased, and retain these records for the statutory period. See our Privacy Policy for more detail on how this information is collected, used, and protected.
The content, design, and branding of this website are the property of Golden Gains and may not be reproduced without our permission. Online valuation estimates are indicative only and do not constitute a binding offer. While we aim to keep information on this site accurate and up to date, we do not guarantee the website will be error-free or available at all times.
To the extent permitted by law, Golden Gains is not liable for any indirect or consequential loss arising from your use of this website or its valuation calculator. Nothing in these terms limits any liability that cannot be excluded under South African law.
These terms are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or our services will be subject to the jurisdiction of the South African courts.
We may update these Terms & Conditions from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.
If you have any questions about these Terms & Conditions, please contact us: